Hard Bound, This book is designed as a tool to help corporate executives learn the best practices in customer service. It provides insights on customer retention and growth, practical models for managing customer service, strategies and techniques. ...

Quick Read; 0.3 x 10.6 x 8.2 Inches; 120 pages; Are you interested in improving your customer service, especially the skills of frontline representatives? This book highlights twenty key elements to customer service and supports them with ...

Dies ist ein Besorgungstitel, er ist ca. 1-2 Wochen nach der Bestellung versandfertig. / This is an "obtain title", ready for dispatch in about 1-2 weeks after receipt of order Versandsichere Verpackung! Inkl. MwSt-Nachweis.; Erscheinungsjahr: 03/01 ...

Dies ist ein Besorgungstitel, er ist ca. 1-2 Wochen nach der Bestellung versandfertig. / This is an "obtain title", ready for dispatch in about 1-2 weeks after receipt of order Versandsichere Verpackung! Inkl. MwSt-Nachweis.; Erscheinungsjahr: 04/05 ...

Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-known industrial and organizational psychology ...

This resource manual provides: Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands. Identification and creation of memorable experiences for your customer service representatives and ...

Quality Customer Service Rekindling the Art of Service to Customers is a dynamic and easy to read book, penned by Sharon L. Burton, MBA, Toastmaster, and trainer extraordinaire. This book provides exciting, reflective, and easy to read narratives of ...

This digital document is a journal article from Journal of Retailing and Consumer Services, published by Elsevier in . The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view ...

Dies ist ein Besorgungstitel, er ist ca. 1-2 Wochen nach der Bestellung versandfertig. / This is an "obtain title", ready for dispatch in about 1-2 weeks after receipt of order Versandsichere Verpackung! Inkl. MwSt-Nachweis.; Titel:Customer Service: ...

Who will benefit from this customer service book "Invisible Profits: The Power of Exceptional Customer Service". Everyone who has any interaction with potential customers and clients and existing customers and clients will benefit from this valuable ...